City2City Privacy Policy

Last Updated: 2/25/24

Welcome to City2City! We are committed to protecting the privacy and security of our users’ information. This Privacy Policy outlines the types of information we collect, how we use it, whom we share it with, and the choices you have regarding our use of your information. This policy applies to all users of our app, website, services, and any associated services referred to collectively as the “Services”.

Information We Collect

  1. Personal Information: When you sign up for City2City, we collect personal information such as your name, email address, phone number, and payment information.
  2. Ride Information: We collect data related to your rides, including pickup and drop-off locations, route preferences, and ride times.
  3. Device and Usage Information: We gather information about how you interact with our Services, including the hardware models, operating system versions, device configurations, IP addresses, and other unique device identifiers.
  4. Location Data: With your permission, we collect precise or approximate location data to offer you our door-to-door ride-sharing service.

How We Use Your Information

  • To provide, maintain, and improve our Services.
  • To personalize your user experience.
  • For customer support and to respond to your inquiries.
  • To process transactions and send related information, including confirmations and invoices.
  • To send promotional communications, subject to your opt-out preferences.
  • For security, fraud detection, and legal purposes.

Sharing Your Information

We may share your information with:

  • Other users in connection with the ride-sharing service (e.g., sharing your first name and pickup location with your City2City driver).
  • Third-party service providers who perform services on our behalf, such as payment processing and data analysis.
  • Law enforcement, government officials, or other third parties if required by law or in the good faith belief that such disclosure is necessary to comply with legal obligations or protect the safety of our users.

Your Choices and Rights

  • Location Data: You can enable or disable location services through your device settings.
  • Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in those emails. or email us at Support@city2city.app
  • Access and Correction: You have the right to access, update, or correct your personal information.

Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at Support@city2city.app.